Frequently Asked Questions
Everything you need to know about our plant-powered beauty ritual.
What makes Rahua products unique?
Our products are powered by Rahua oil, a potent restorative ingredient sourced from the Amazon rainforest. We use symbiotic, plant-derived ingredients that are vegan, cruelty-free, and formulated to improve hair and skin health without harsh chemicals.
Are your products safe for color-treated hair?
Yes, all Rahua shampoos and conditioners are color-safe. Our plant-based formulas are gentle enough to preserve color while providing deep hydration and shine.
Do you offer international shipping?
We currently ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We want you to love your Rahua experience. If you are not satisfied with your purchase, you can return unused or gently used products within 30 days of delivery for a full refund, excluding shipping costs.
Are your ingredients sustainably sourced?
Sustainability is at our core. We work directly with Indigenous communities in the Amazon to harvest Rahua oil through traditional, ancestral methods that preserve the rainforest and support local economies.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.